FAQ

How Do I Place An Order?

Add the items you want to your shopping CART by clicking "ADD TO CART". After you complete the selection of items, click into your Shopping CART to have a preview of your order. You may review your order and change the quantity if necessary. If you are ready to place an order, click "CHECK OUT" to place an order. Log in your FULLYUPMD account. If you don’t have one, please register on our site .

Payment & Shipping

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Secure Ordering & Payment Options

* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

* Please submit a ticket within 3 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

Returns & Refunds

You have 60 days from the purchase date to decide if an item is right for you. We’ll gladly accept unworn, unwashed, or any defective merchandise purchased on FULLYUPMD.com for return.

Please note that the following items cannot be returned: bodysuits, lingerie, swimwear, jewelry, personal & health care, beauty and accessories (except scarves, bags, and mermaid blankets).

Final sales items and free gifts can't be returned.

And please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

We do not accept returned items that were sent back by you directly without checking with us first.

Thank you for shopping with us!